Utla (“we,” “us,” or “our”) sets forth this Privacy Policy (the “Policy”) regarding the handling of personal information on the website “Utla Studio” (the “Site”) operated by us.
1. Information We Collect
We collect the following information:
- Information you provide through our contact form and free trial application form (name, email address, and the content of your inquiry)
- Access analytics data collected through cookies (including Google Analytics)
Cookies do not contain information that directly identifies you, such as your name or email address. You can manage your cookie preferences through the consent banner or your browser settings. For details, please see our Cookie Policy.
Through our use of Google Analytics, Google collects and processes access data via cookies and similar technologies. For details on how this data is collected and processed, please refer to Google’s policies.
Our forms use an external security service to prevent abuse such as spam, and the provider of that service may collect certain information in connection with this.
2. Purpose of Use
We use the personal information we collect for the following purposes:
- To provide and operate our service
- To respond to inquiries from users (including identity verification)
- To send notices regarding maintenance and important announcements
- To prevent fraudulent activity
3. Management of Personal Information
We implement appropriate security measures to prevent leakage, loss, alteration, and unauthorized access to personal information. We also use SSL/TLS encryption when information is transmitted.
4. Provision to Third Parties
We will not provide personal information to third parties without your prior consent, except as required by law.
5. Disclosure, Correction, Suspension of Use, and Deletion
If you wish to request the disclosure, correction, suspension of use, or deletion of your personal information, please contact us through our contact form. After verifying your identity, we will respond promptly in accordance with the law.
Please note that a fee of 1,000 yen per request applies to requests for disclosure of personal information (no fee applies to requests for correction, suspension of use, or deletion).
6. Retention Period
We retain personal information for as long as necessary to achieve the purposes of use, and will delete it promptly once those purposes have been achieved or retention is no longer necessary.
7. Changes to This Policy
Except as otherwise required by law, this Policy may be changed without prior notice to users. Any changes take effect when posted on the Site.
8. Contact
For questions regarding this Policy, please contact us through our contact form.
Please contact us.